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Shipping Options

Shipment:

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We normally ship all orders the next working day (Monday-Friday) with DPD.

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Exception:

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If you order fresh fruit or vegetables or refrigerated groceries and do not use the express option, they will only be sent from Monday to Wednesday. This is how we want to ensure that a package does not remain unnecessarily over the weekend. Unfortunately, this doesn't always work. If a delivery with perishable goods takes longer than normally expected (1-3 days), we expressly point out that we cannot guarantee the freshness of the goods with standard delivery.

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We therefore recommend that you choose the express option for packages with perishable goods.  

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Packaging:

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You will receive all deliveries in a stable cardboard box. Glass bottles and other fragile items are also wrapped in bubble wrap and we try to fill voids with wrapping paper as much as possible.

Nevertheless, it can happen that it arrives damaged. If this is the case, we ask you to document this damage with photos and send it to us. Together we will then find a solution for this.  

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Packaging of chilled foods

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If you order chilled food, it will be additionally packed. For this we either use special thermal bags, which we additionally insulate with additional bubble wrap, or styrofoam boxes. Depending on the quantity and type of items to be cooled, we add one or more cold packs. 

Chilled groceries are only packed in the parcels shortly before they are picked up by DPD so that they remain chilled for as long as possible.  

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Shipping:

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Up to 65 EUR

Up to a total amount of 65 euros, we unfortunately only offer standard shipping. 

The costs for this are EUR 6.90. If the order contains refrigerated items, we charge an additional EUR 3.00 for packaging

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From 65 EUR:

For a standard delivery, there are no shipping costs or additional costs for thermal packaging

We charge EUR 8.90 for express delivery. For the refrigerated items we charge an additional EUR 3.00 for the additional packaging.

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Shipping time:

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Normally, even with standard delivery , your package should be with you within 1-2 days. In exceptional cases, it can unfortunately take a little longer.

We therefore strongly recommend express shipping for refrigerated or perishable food.

We do not take back these groceries in case of problems!

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With express shipping , your package will be delivered to you no later than the next working day after you have picked it up from us.

 

You should receive an information email from DPD via email, which you can use to check the status of the delivery at any time and make changes if necessary.

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Right of withdrawal:

If our goods have errors or defects, a free shipment is possible after consultation with us.

In other cases, we reserve the right to have the customer bear the return costs.

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Nica's Pinoy Store

Danica Zimmerman

Mobile: +49 157 3 8752850

Landline: +49 7254 7881516

Schillerstr. 24, 68753 Waghausel

©2020 by Nica's Pinoy Store.

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Liability for content

The contents of our pages were created with great care. However, we cannot guarantee that the content is correct, complete or up-to-date. As a service provider, we are responsible for our own content on these pages according to Section 7, Paragraph 1 of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which knowledge of a specific infringement of the law is known. As soon as we become aware of any violations of the law, we will remove this content immediately.

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privacy

Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, address or e-mail address) is collected on our website, this is always done on a voluntary basis as far as possible. We will not pass on your data to third parties without your express consent. We would also like to point out that data transmission on the Internet (e.g. communication via e-mail) can have security gaps. Because a complete protection of the data from access by third parties is not possible. We hereby expressly object to the use of contact data published as part of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

Free imprint  from terms.de

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